Design-Led Research & Innovation Lab
Hinoki Ma is an applied design and innovation lab designing adaptive human environments that support restoration, regulation, and resilience across cities, workplaces, hospitality, and healthcare.
Hinoki Ma — Systems Visual
Adaptive environments · Sensing & intelligent systems · Environmental psychology · Behavioral design · Cultural intelligence
What is Hinoki Ma
Ma (間) — the space between, where experience takes shape.
Hinoki Ma works where disciplines rarely meet: environmental psychology, sensing technologies, materials science, behavioral design, and cultural intelligence.
We study how light, sound, materiality, atmosphere, and environmental signals shape how people think, feel, recover, focus, and connect.
Environments are never neutral. They shape human experience every day.
Why Now
As cities, workplaces, and public spaces become denser, faster, and more digitally mediated, the human experience of those environments can no longer be treated as an afterthought.
Hinoki Ma develops frameworks for environments that support human restoration, focus, regulation, and resilience, combining environmental psychology, sensing technologies, and applied design.
This is not a wellness trend. It is infrastructure for the next generation of human environments.
Our Work
01
We develop frameworks for adaptive environments by translating environmental psychology, sensing technologies, and behavioral research into design intelligence the field can use.
02
We design spatial and material concepts for adaptive human environments, and prototype them at the scale that lets us test what actually works.
03
We work with hospitality, healthcare, workplace, and civic organizations rethinking how their environments shape human experience. From strategic framing to applied implementation.
04
We design, run, and measure pilots that test adaptive interventions in real environments. Where research becomes evidence, and evidence becomes specification.
Use Cases
Hinoki Ma is being built in Seoul, a uniquely positioned vantage point for working at the intersection of advanced technology and human experience design. The streams below are united by one question: how do the conditions around us shape human experience, and how can people navigate them better?
Current Research & Applications
Understanding how people navigate complexity, opportunities, environments, and transitions. An ongoing research initiative exploring how different people experience the same city, system, or ecosystem in radically different ways. Through interviews, mapping, and pattern recognition, the framework identifies the conditions that influence orientation, recovery, decision-making, and human flourishing.
The framework applied to a market. A senior brand evaluation system for international clients navigating Korea's wellbeing economy. Hinoki Ma assesses brands across the full spectrum of touchpoints, identity, product, ritual, retail experience, and cultural fit, and scores them through the GBXS Index™ (Gaby Brand Experience Score), a proprietary system that translates field observation into actionable intelligence for sourcing, partnership, and market entry decisions.
Emerging Directions
The framework applied to experiences. An applied design approach for hospitality environments that go beyond aesthetic luxury, using materiality, acoustic design, circadian lighting, and spatial sequencing to support genuine human restoration for guests who arrive overstimulated, tired, and in need of real rest.
The framework applied to spaces. Hinoki Ma is exploring how adaptive environments, combining sensing technologies, biophilic design, and intelligent systems, can support human states across two contexts: workplaces designed for focus and restoration, and high-density transit hubs in need of moments of decompression. Environments designed around how people actually focus, recover, and connect within the systems they inhabit daily.
Selected Work
Navigating complexity. Discovering opportunity. Finding where to thrive.
An ongoing research initiative exploring how people experience, navigate, and adapt to complex environments, systems, and transitions. Through qualitative interviews, mapping, and pattern recognition, the framework identifies the conditions that help people orient themselves, recover capacity, make informed decisions, and discover meaningful paths forward.
Brand in Context · New York
Street hoarding — construction site, Manhattan
Digital Application
Systems visual — screen & interface
Large-scale Installation
Projection — figure in space, dark room
Founder
Designer · Strategist · Systems Thinker
Gabriela has spent more than twenty-five years at the intersection of brand, human behavior, and emerging technology, from Landor's brand strategy practice to TomTom's global product design, into IoT and AI ecosystems.
Her work has consistently followed one question:
At TomTom, she translated advanced navigation technology into experiences designed for real cognitive conditions. In IoT and AI ecosystems, she co-founded ventures exploring when technology genuinely serves human needs, and when systems instead ask people to adapt to them.
Across product design, branding, innovation strategy, and venture building, the same discipline remained constant: designing systems that work for people.
Hinoki Ma is the continuation of that work, applied to the environments where people live, work, recover, and connect.
Shaped in Seoul, where advanced technology and time-tested principles of human experience still coexist in daily life, the lab explores the next generation of human environments.
The lab works through teams and networks, because meaningful environmental innovation is never built alone.
Built for Collaboration
Hinoki Ma is designed to collaborate across disciplines, sectors, and geographies, wherever serious questions about human environments are being asked.
Collaboration Areas
Current Stage
Hinoki Ma is defining its first applied frameworks, strategic collaborations, and pilot opportunities across adaptive human environments.
01
Defining the lab's working principles and the questions worth pursuing.
02
Building the disciplinary architecture, environmental psychology, sensing, materials, behavioral design, into an operational framework.
03
Open to early pilots: focused interventions that test the lab's hypotheses in real environments.
04
Seeking institutional, civic, hospitality, and workplace partners to co-develop the first generation of work.
Our Vision
A future where environments do more than function.
They support restoration, regulation, and resilience.
They make human wellbeing possible.
Get in Touch
I read every message personally. Tell me what you're working on, or what you'd like Hinoki Ma to help you explore.
Write to Gabriela →Or open a conversation with a topic in mind
Take part in the research
Living in Seoul? Your experience can help shape the Seoul Emotional Index. Whether you are Korean or international, a founder, artist, student, professional, parent, or newcomer, your story matters. Send a message to take part and I will share the questionnaire with you.
Take part in the research →Your responses are confidential. Names are used only to organize the research and are never shared or published.